“It would be an understatement to say that the pandemic has changed the priorities of the modern luxury consumer.”
“19% of high-value households have abandoned a basket in the last week alone”
“31% of respondents found the process of requesting a refund time consuming and frustrating”
“77% of respondents in higher income households would be more likely to shop with a luxury brand if they offered instant refunds.”
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TravelFX x Vyne Pay with bank case study
As the fintech and FX industry evolves so does consumer behaviour. Because of this, TravelFX looked to expand the payment options available so that their customers could benefit from a friction-free, cardless transaction, while TravelFX benefit from reduced costs and speedy settlement.
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High-value consumers’ payment preferences unpacked
There has been a global culture shift, from working patterns to attitudes towards the way we want to spend free time. In the retail sector, change is everywhere: the way in which consumers are shopping online; what they are purchasing; the methods they are choosing to pay with; and even the expectations they have of their favourite brands.
2 years ago • 0 min read
